Welcome to RS Computers LLC (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and cloud services, including Virtual Private Servers (VPS), and any other services provided through https://feed.rscomputers-ks.com (the “Service”).

By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Definitions

• Account: A unique profile created for you to access our services.

• Company: RS Computers LLC, located at Str. Shefqet Shkupi n.n., 10000 Prishtina, Kosovo.

• Cookies: Small text files stored on your device to enhance your user experience.

• Device: Any internet-connected device, such as a smartphone, computer, or tablet.

• Personal Data: Information that can be used to identify you as an individual.

• Service: The website and cloud-related services provided by RS Computers LLC.

• Service Provider: Third-party vendors who help us provide, maintain, and improve our services.

• Usage Data: Information automatically collected about how you interact with our Service.

• You: The individual or legal entity using our Service.

2. Information We Collect Personal Data

We may collect the following personal information:

• Full name

• Email address

• Phone number

• Billing and mailing address

• Login credentials

• Other relevant contact details

Usage Data

Automatically collected data may include:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Device identifiers

• Clickstream data

• Accessed VPS or services

Third-Party Social Media Data

If you sign in via Google, Facebook, LinkedIn, or similar, we may collect:

• Name

• Email address

• Profile details

• Contact lists (if you allow access)

3. Use of Your Personal Data

We use your data to:

• Provide, operate, and maintain our services

• Manage your Account and subscriptions

• Fulfill service agreements and process transactions

• Send updates, alerts, and support messages

• Deliver promotional content (if opted-in)

• Improve website performance and user experience

• Comply with legal requirements

• Detect and prevent fraud or misuse

4. Legal Basis for Processing (for EU Users)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

• Your consent

• The performance of a contract with you

• Compliance with legal obligations

• Our legitimate interests (e.g., to improve services, prevent fraud)

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

• Remember your preferences

• Analyze usage and performance

• Authenticate users

• Personalize content and improve user experience

You can disable cookies via your browser settings, but some features may not function properly.

Learn more in our Cookies Policy (link to be updated).

6. Sharing Your Information

We may share your data with:

• Service Providers assisting in service delivery (e.g., hosting, payments, analytics)

• Affiliates under common control of RS Computers LLC

• Business Partners offering services you’ve shown interest in

• Legal Authorities, if required by law or to protect our legal rights

• Successors, in case of a merger, acquisition, or sale of assets

• Other Users, only in public areas or with your consent (e.g., social features)

7. Data Retention

We retain your information:

• As long as your account is active or as necessary to fulfill the purposes described in this policy

• As required by law

• For security, auditing, and internal analysis purposes

Once no longer needed, your data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data

• Correct or update inaccurate data

• Delete your personal data (“right to be forgotten”)

• Object to or restrict certain processing

• Withdraw consent at any time

• Request a copy of your data in a portable format

• Lodge a complaint with a supervisory authority (EU users)

You can manage most of your data from your account settings. To make other requests, please contact us.

9. Data Transfers

Your data may be processed and stored on servers located outside your country. We ensure that such transfers comply with relevant data protection laws and implement safeguards such as:

• Encryption during transit and storage

• Data processing agreements with our providers

• Secure access controls

10. Security of Your Information

We use industry-standard measures to protect your data, including:

• Encryption

• Secure servers

• Firewalls

• Role-based access control

However, no system is 100% secure. Use the Service at your own risk.

11. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us so we can delete it.

12. Third-Party Links

Our website may link to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before submitting personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and, where appropriate, notified by email.

Effective Date: Changes are effective as of the “Last updated” date above.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

📧 Email: support@rscomputers-ks.com
🌐 Website: https://rscomputers-ks.com
🏢 Address: Str. Shefqet Shkupi n.n., 10000 Prishtina, Kosovo